UK SHIPPING
- Standard Shipping: Royal Mail Tracked 48 (2-5 working days) - £3.80
- Next Day Delivery (for orders placed before 12pm Monday-Thursday) - £6.50
Next day orders placed on a Saturday or Sunday will not be collected by the courier until Monday meaning, your order will arrive on Tuesday.
Next day orders placed on a Friday before 12pm will be sent via Royal Mail and likely to arrive on Saturday although can not be guaranteed.
UK orders over £50 qualify for Free standard shipping*
*Excluding Sale items
INTERNATIONAL SHIPPING
Please see note below on Customs & Duties
- We don't offer express shipping
Europe
- Standard Shipping: Royal Mail Tracked (approx. 3-17 working days) - £14.00
USA & Canada
- Standard Shipping: Royal Mail Tracked (approx. 3-17 working days) - £20.00
Rest of the World
- Standard Shipping: Royal Mail Tracked (approx. 3-17 working days) - £25.00
Customs, Duties and Local Taxation
Customers outside the UK may also be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.
GENERAL DELIVERY INFORMATION FOR UK AND INTERNATIONAL
Please note orders are NOT processed on Saturdays, Sundays and UK Bank Holidays.
Pleat Boutique cannot be responsible for unanticipated delays. Please email hello@pleat-boutique.com if you order does experience a delay by the courier and we will do our very best to help.
As soon as your order is dispatched, we will email you a shipping conformation which will allow you to track the status of your shipment online. Should there be any unforeseen delays with processing your order, you will be notified within 48 hours from when the order was placed.
CHANGES/CANCELLATIONS
If you wish to cancel or modify your order, please send an email as soon as possible to hello@pleat-boutique.com. Our hours are Monday–Friday, 9am–5pm. We will try to accommodate your request, but once an order has been submitted we cannot guarantee the purchase can be cancelled or modified.
ERRORS AND INACCURACIES
Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice.
Product images on our website are displayed as accurately as possible but colours may vary and we cannot guarantee your computer, phone or tablet will display colours accurately.
RETURNS
You can return items to us for a full refund, exchange or credit within 14 days of receipt, providing the goods are returned unworn and in their original packaging.
- For UK ONLY we offer FREE returns on all full priced items.
- For all orders outside of the UK and ALL OUTLET SALE ITEMS the customer is responsible for the return shipping cost.
